Cliff Neilson, Williamsburg, VA.
Cliff Neilson placed the following in the VA Gazette's LastWord about our services:
For over 7 years, our household and many of our neighbors have
relied on Fran Parker, 757-941-5469 or FransComputerServices.com
to support our IT needs. Fran advises by phone, makes house calls,
and will even accompany us to the computer store. She installs
and integrates new and old hard- and software while holding our
hands all the way. If you're in a quandary, you won't go wrong
NOTE: We also provide remote assistance by phone and computer.
Clayton, Williamsburg, VA.
Thanks very much for the update, and I will look forward to
continuing to use your services at present rates or even an
increase. YOU are worth it!
Virginia Richardson, Williamsburg, VA.
I became acquainted with Fran Parker shortly after moving to
Williamsburg. She was recommended to me by a friend and a neighbor.
That was almost 5 years ago and I have been very pleased since
then for this connection. As I am a novice at the tech side
of the computer and some other aspects of cyberspace, I like
the ease of having someone come to my home to answer questions
as well as do fix ups or whatever is needed. Fran and her business
have certainly been the answer for me. She is available at my
convenience, is pleasant and knowledgeable.
Although she didn't usually work on laptops, she worked on
one for me and did a good job of getting it back into a useful
state. I find her charges most reasonable, and for anyone looking
for help with their internet service or home computer, I would
fully recommend that you give Fran a call.
Duane C. Perry, moved from Virginia to Michigan
As you know we are moving from Virginia to Michigan. I really
appreciate the excellent help you have provided in solving my
problems with the computer and setting it up to operate better.
The way you are able to explain things so that a novice like
me can understand, has been a great help. I will definitely
take you up on your offer to contact you by email when I have
Good luck on going full time on your business. I will follow
it closely through your great web site.
Duane C. Perry
Update 1/14/2003: We recently helped Duane, long distance
by phone to Michigan, to salvage needed documents, reinstall
Windows and restore the documents to the previously failed
computer. When Duane sent his check for the over the phone
technical help, he enclosed the following note:
THANKS! IT WAS WORTH IT.
Fran's Bailout Service
At this point in time I cannot tell you how many times you
have " bailed me out " and restored my faith in those
who invent these infernal units sometimes referred to as Computers.
Probably one of the things I do remember best is your inate
ability to smoke out the various causes behind my Computer crashes.
I've thought there must be a time when you yourself get stymied,
but it has been my experience that that time has not come.
I whole heartedly recommend your gifted abilities to anyone
that needs your services.
Pat Dunn, Williamsburg, VA
As you know, I have used your services since 1997. I would
create a list of questions, so we could make more efficient
use of our time together. We covered a lot of ground with the
computer, the software and hardware upgrades, configuring and
troubleshooting problems as they arose, as well as showing me
how to do certain things I needed or wanted to do.
You also moved my files from my old computer to my new computer
when I got a faster computer so I wouldn't lose anything.
Although I do not need as much instruction these days, I can
still depend on you to be there when I do need help with my
computer. Thank you for sharing you computer knowledge and skills.
I wish you all the best with your business, and I will continue
to send any new customers I find.
I highly recommend you!